Connecting via Plaid
Most bank connections use Plaid, a secure service trusted by thousands of financial apps (Venmo, Robinhood, and most fintech apps you’ve used).1
Go to Banking
Navigate to Settings → Banking or Banking → Accounts.
2
Click Connect Bank
Click Connect Bank Account to open the Plaid interface.
3
Find your bank
Search for your bank by name. Over 12,000 institutions are supported — if you’ve heard of it, it’s probably there.
4
Log in
Enter your online banking credentials. This happens in Plaid’s secure interface — we never see your password.
5
Select accounts
Choose which accounts to connect (checking, savings, credit cards).
6
Done
Transactions start importing immediately. Historical data (up to 24 months) imports within a few hours.
What we can and can’t access
When you connect a bank account, we receive:
We don’t receive:
- Your login credentials (ever)
- Full account numbers
- Ability to move money
All bank connections are read-only. We cannot initiate transfers, payments, or any changes to your accounts. Technically impossible.
Direct integrations
Some banks offer direct integrations with enhanced features:
For banks with direct integrations, connect through Settings → Integrations instead of Plaid. You’ll get better data.
What account types work
Connecting multiple accounts
Connect as many accounts as you need:- Multiple accounts at the same bank
- Accounts at different banks
- Credit cards
- Both business and personal (if you need to track both)
How often transactions sync
New transactions typically appear within a few hours of posting to your bank. Not instant, but close enough for most bookkeeping.
Connection health
Monitor connection status in Banking → Accounts:When connections break
Connections occasionally need refreshing — usually because you changed your bank password, or your bank pushed a security update. When that happens:- Go to Banking → Accounts
- Click on the affected account
- Click Reconnect
- Log in again through Plaid
Security
Bank connections are secured by:- Plaid’s security — SOC 2 Type II certified, bank-level encryption
- No credential storage — We never see or store your password
- Token-based access — Secure tokens, not credentials
- Read-only access — Cannot modify your accounts
Mercury integration
Connect Mercury for real-time banking.