Creating an invoice
1
Go to invoicing
From the firm dashboard, go to Billing → Invoices or open a specific client and go to their billing section.
2
Create new invoice
Click New Invoice.
3
Select client
Choose the client this invoice is for.
4
Add line items
Add your services:
- Description
- Quantity (hours, months, etc.)
- Rate
- Amount
5
Review and send
Preview the invoice, then click Send.
Invoice details
Each invoice includes:Service templates
Save time with service templates:Create a template
- Go to Firm Settings → Billing → Service Templates
- Click New Template
- Enter:
- Service name
- Description
- Default rate
- Default quantity
Using templates
When creating an invoice:- Click Add Service
- Select from your templates
- Adjust quantity if needed
Common templates
- Monthly bookkeeping
- Quarterly review
- Tax preparation
- Payroll processing
- Consultation (hourly)
Recurring invoices
Set up invoices that repeat automatically:1
Create the invoice
Build the invoice as normal.
2
Make it recurring
Click Make Recurring before sending.
3
Set schedule
Choose frequency:
- Weekly
- Bi-weekly
- Monthly
- Quarterly
- Annually
4
Set duration
Until cancelled or for a specific number of occurrences.
5
Save
Invoices generate and send automatically on schedule.
Invoice customization
Branding
Invoices use your firm branding:- Your logo
- Your colors
- Your contact information
Invoice format
Customize the invoice template:Payment terms
Set default payment terms:- Due on receipt
- Net 15
- Net 30
- Net 45
- Net 60
- Custom
Sending invoices
Email delivery
When you send an invoice:- Client receives email with PDF attached
- Email includes “Pay Now” button
- Tracks when client views it
Other delivery
Download PDF to:- Print and mail
- Attach to other emails
- Upload to client portals
Receiving payments
Online payment
Clients click “Pay Now” in the email or portal:- Enter credit card or bank info
- Payment processes immediately
- Invoice marked as paid
Record offline payment
If client pays by check or other method:- Open the invoice
- Click Record Payment
- Enter amount and method
- Invoice marked as paid
Partial payments
Accept partial payments:- Record the partial amount
- Invoice shows remaining balance
- Client can pay rest later
Invoice status
Track each invoice:Overdue invoices
When invoices are overdue:Automatic reminders
Enable reminders in settings:- First reminder: X days after due date
- Second reminder: X days after first
- Continue until paid or limit reached
Manual follow-up
- Send additional reminder
- Call the client
- Apply late fee (if in your terms)
Reporting
Track invoicing performance:- Outstanding AR — Total unpaid invoices
- Average days to pay — How quickly clients pay
- Collection rate — Percentage collected on time
- Revenue by period — Invoiced amounts over time
Firm overview
Return to the Firm Mode overview.