> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pluvel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mail Forwarding

> How Pluvel handles and forwards your business mail.

Your registered agent address is on file with the state. Government agencies, courts, and anyone who looks up your business can send mail there. But you're not at that address — so how do you know when something arrives?

We scan every piece of mail and put it in your dashboard within 24 hours. You get an email notification with a preview. If you need the physical document, we ship it to you.

## How mail is processed

<Steps>
  <Step title="Mail received">
    Mail arrives at your registered agent address.
  </Step>

  <Step title="Logged">
    Each piece is logged with date, sender, and type.
  </Step>

  <Step title="Scanned">
    Envelope exterior and contents are scanned.
  </Step>

  <Step title="Uploaded">
    Digital copy appears in your Pluvel mailroom.
  </Step>

  <Step title="Notification">
    You receive email notification of new mail.
  </Step>
</Steps>

## Scanning turnaround

| Mail type          | Scanning time     |
| ------------------ | ----------------- |
| Regular mail       | Next business day |
| Certified/legal    | Same day          |
| Service of process | Within hours      |

## Digital mailroom

Access your mail in **Dashboard → Mailroom**:

* View all received mail
* Filter by date, sender, or type
* Search mail contents
* Download PDFs
* Request physical forwarding

## Physical forwarding

Need the original documents? Request forwarding:

1. Open the mail item
2. Click **Request Forwarding**
3. Confirm your shipping address
4. Select shipping speed

### Shipping options

| Option    | Delivery          | Cost |
| --------- | ----------------- | ---- |
| Standard  | 5-7 business days | Free |
| Priority  | 2-3 business days | \$5  |
| Overnight | Next business day | \$25 |

<Info>
  Service of process and other urgent legal documents are automatically forwarded overnight at no extra charge.
</Info>

## Mail types we handle

| Mail type               | How we handle it                  |
| ----------------------- | --------------------------------- |
| Government notices      | Scan, notify, track deadlines     |
| Annual report reminders | Scan, add to compliance calendar  |
| Tax correspondence      | Scan, notify, flag as important   |
| Service of process      | Immediate scan, overnight forward |
| Junk mail               | Shred (you can opt to receive)    |
| Packages                | Log and forward                   |

## Address for your mail

Your registered agent address is:

```
[Your Company Name]
c/o Pluvel Registered Agent
[State-specific address]
```

The exact address is shown in **Settings → Company → Registered Agent**.

Use this address for:

* State filings
* IRS correspondence (if desired)
* Legal notices

Do not use for:

* Customer correspondence
* Marketing materials
* General business mail

## Mail preferences

Configure your preferences in **Settings → Mailroom**:

| Setting                | Options                          |
| ---------------------- | -------------------------------- |
| Email notifications    | Immediate, daily digest, or off  |
| Auto-forward threshold | Forward legal mail automatically |
| Junk mail handling     | Shred or scan                    |
| Package handling       | Forward or hold                  |

## Retention

Mail is retained digitally for 7 years. Physical mail is held for 30 days before shredding (unless you request forwarding or extended hold).

<Card title="View documents" icon="file" href="/features/registered-agent/documents">
  Access important documents from your registered agent.
</Card>